Terms & Conditions
Supply of the Services
Fit Strong Females shall provide the Services to You either through the Trainer or through a person appointed and working under the Trainer’s instructions. You must provide Fit Strong Females with specific information about Your health which we request before You participate in any Session or Class. Fit Strong Females reserves the right to refuse to provide any or all of the Services on any occasion, without incurring liability to You, if in Fit Strong Females reasonable opinion. You are not medically fit to participate in any Session or Class; You are not fit and able to participate in a particular Session or Class; or You have not provided Fit Strong Females with full and accurate information about Your health and medical history. Fit Strong Females Programmes are designed to help You achieve your fitness goals. Results depend on Your co-operation with the requirements of the Programme before, during and after Sessions. Results of participation in the Programme vary between clients and cannot be guaranteed. You must keep to the Programme and not alter the Programme in any way without obtaining Fit Strong Females approval. Fit Strong Females is not liable for the failure in whole or in part of the Programme due to Your act or omission.
Terms, Fees and Payment
Subject to any special agreed between Fit Strong Females and You, You shall pay the Fee to Fit Strong Females monthly in advance by standing order or bank transfer on the 1st or 15th agreed day of each month. If payment of the Fee is not made on the due date, Fit Strong Females shall be entitled, without limiting any other rights Fit Strong Females may have, to cancel or to suspend provision of further Services until payment is made. Any Sessions which Fit Strong Females cancels as a result of late payment of the Fee by You will not be rearranged and You will not be entitled to attend those Sessions at a later date. The Fee is fixed for the Initial Period. Following the expiry of the Initial Period Fit Strong Females may vary the Fee from time to time by giving You not less than one month’s notice in writing. The revised Fee is payable from the date on which it comes into effect. Payment under this Agreement is to be made by standing order or automatic billing for all categories of membership. If You wish to pay by another method, You may do so only with the consent of Fit Strong Females.
Warranties and Liability
You warrant that You are 18 years of age or over, or, where You are aged 16 or 17, a properly signed parental consent form allowing You to participate in the Programme and Sessions has been provided and is attached to this Agreement.You warrant that You are fit and able to participate in the Programme and Sessions or (if applicable) that You have obtained medical advice that You will be able to participate in the Programme and Sessions. You must obtain clearance from Your GP to participate in the Programme and Sessions in respect of any ongoing medical condition. You accept that the Trainer has no medical qualifications and that it is Your responsibility to obtain medical advice in respect of the Programme recommended by Fit Strong Females before undertaking the Programme regime. Fit Strong Females warrants to You that the Services will be provided using reasonable care and skill and, as far as reasonably possible, at the intervals and within the times agreed. Except in respect of death or personal injury caused by Fit Strong Females’s negligence, for which Fit Strong Females shall be fully liable, or as expressly provided in these Terms, Fit Strong Females shall not be liable to You by reason of any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the Agreement, for any loss of profit or any indirect, special or consequential loss, damage, costs, expenses or other claims (whether caused by Fit Strong Females’s negligence or that of Fit Strong Females’s employees or agents or otherwise) which arise out of or in connection with the provision of the Services (including any delay in providing or failure to provide the Services), and Fit Strong Females’s entire liability under or in connection with the Agreement shall not exceed the total amount of the Fee paid to Fit Strong Females by You under this Agreement. You accept that there are risks attached to participating in the Programme and Sessions. Except where caused by Fit Strong Females’s negligence, Fit Strong Females shall not be liable for injury sustained by You while participating in the Programme and Sessions. Fit Strong Females shall not be liable to You or be deemed to be in breach of the Agreement by reason of any delay in performing, or any failure to perform, any of Fit Strong Females’s obligations in relation to the Services, if the delay or failure was due to any cause beyond Fit Strong Females’s reasonable control. Should a dietician be involved, You shall contract with the dietician on the dietician’s terms and that will constitute a separate contract from this Agreement.
You may change Your Membership Level to a higher grade or lower grade of membership offered by Fit Strong Females by giving to Fit Strong Females 30 days’ notice of your intention to do. At the end of this 30 day notice period Fit Strong Females will start providing the Services applicable to the higher or lower grade of membership which You have selected. You shall continue to pay the Fee applicable to Your Membership Level before you gave notice until the 30 day notice period has expired and thereafter You will pay the Fee applicable to the higher or lower grade of membership which You have selected.
The number of Sessions for each month that You have purchased must be used up within that month. Unused Sessions for that month may be carried forward to the following month at the discretion of Fit Strong Females and must be used within 3 months. No refunds are given for any number of unused Sessions for any calendar quarter. You may cancel a Session on any occasion by giving Fit Strong Females not less than 24 hours’ prior notice. Alternative dates and times for a rescheduled Session are subject to availability. The alternative date requested must be a date within the same calendar month as the cancelled Session. Sessions that are cancelled with less than 24 hours notice will not be rescheduled and the session will be deducted from the number of sessions that you have purchased for that month. In the event of ‘exceptional circumstances’ where a Session is unattended or cancelled in less than 24 hours notice, Fit Strong Females may, at its absolute discretion, choose to reschedule the Session. If you arrive at the Premises any later than 15 minutes after the start of the Session You may not be able to attend that Session, and must arrange an alternative date for a rearranged Session. Fit Strong Females reserves the right to alter the dates and times on any occasion by giving to You not less than 24 hours notice (except in the case of emergency).
The personal information that you provide to Fit Strong Females is used to provide You with our Services. We may also use this information to contact you from time to time to notify of You of any changes to the Services and to request Your feedback on the quality of the our Services. Fit Strong Females will retain Your personal information for a reasonable period only or for as long as we are required to do so by law.Fit Strong Females will disclose Your personal information to a bank or to a payment company for the purpose of setting up a transaction for payment of the Fee. You consent to Fit Strong Females disclosing Your comments and testimonials as well as videos, images and photographs taken of You during the Sessions for publicity and/or promotional purposes. In compliance with Fit Strong Females’s obligations under the Data Protection Act 1998, Fit Strong Females has security measures in place to protect Your information from unauthorised access or unauthorised use and from accidental loss, destruction and damage. Please contact Fit Strong Females if You would like further information on our security measures. You have a right to check the information that Fit Strong Females holds about You and You are entitled to ask Fit Strong Females to change, correct, update or remove any or all of that information. If You wish to do this, please contact Fit Strong Females and we will make the necessary changes. Fit Strong Females is entitled to charge a fee not exceeding £10 for providing You with details of the information that we hold.