Terms & Conditions
Fit Strong Females Studio and Fit Strong Females Online will be referred throughout this document as FSF
Supply of the Services
FSF shall provide the Services to you either through the Trainer or through a person appointed and working under the Trainer’s instructions. You must provide FSF with specific information about your health which we request before you participate in any Session or Class. FSF reserves the right to refuse to provide any or all of the Services on any occasion, without incurring liability to you, if in FSF reasonable opinion; you are not medically fit or able to participate in a particular Session or Class or you have not provided FSF with full and accurate information about your health and medical history. FSF Programs are designed to help you achieve your fitness goals. Results depend on your co-operation with the requirements of the Programme before, during and after Sessions. Results of participation in the Programme vary between clients and cannot be guaranteed. You must keep to the Programme and not alter the Programme in any way without obtaining FSF approval. FSF is not liable for the failure in whole or in part of the Programme due to your act or omission.
Terms, Fees and Payment
Subject to any agreement between FSF and you, you shall pay the Fee to FSF monthly in advance by direct debit each month. Please note that for your first payment it can takes a few days to be deducted from your account as it takes the banks some time to set it up. If you are paying in one instalment, it still goes through as a direct debit but only one payment will be made. If payment of the Fee is not made on the due date, FSF shall be entitled, without limiting any other rights FSF may have, to cancel or to suspend provision of further Services until payment is made. FSF may vary the Fee from time to time by giving you not less than one month’s notice in writing. The revised Fee is payable from the date on which it comes into effect. Payment under this Agreement is to be made by direct debit for all categories of membership. If you wish to pay by another method, you may do so only with the consent of FSF.
Cancellation of Services
You may cancel your Studio monthly membership by giving to FSF 30 days’ notice of your intention to do so. The final payment will be made on a pro rata basis i.e. from the date of the cancelation until the 30 days have expired. Please do not cancel your direct debit until this final payment is made. FSF will cancel the direct debit and your account within a day of receipt of your final payment.
For blocks of 1:1 sessions, all sessions must be used, before cancellation, any missed sessions may be carried over at the discretion of FSF. Please note that no refunds will be given unless there are exceptional circumstances. 1:1 sessions must be cancelled or rescheduled within 24 hours of the appointment or it will be deducted from your block booking.
Clients arriving more than 15 minutes late of the start of a session, may be unable to attend due to the workout involved. You may be able to join the next session if there is availability or reschedule to another date. Sessions will not be extended by time for late comers. The session will end on the scheduled time.
For the purposes of a set programme such as the 90 Day Plan, you have 7 days to decide if you want to continue. You may cancel your membership up until that point in writing to FFS. We will then cancel any further payments and refund any monies that have already been deducted from your account. After this time, you have entered a legal agreement that you will continue and pay for the full plan. 7 days of using the software is more than enough time for you to decide if you want to continue.
Warranties and Liability
You warrant that you are 18 years of age or over and that you are fit and able to participate in the Programme and Sessions. You must complete the PARQ and if you answer yes to any question you must obtain medical advice that you will be able to participate in the Programme and Sessions. You must obtain clearance from Your GP to participate in the Programme and Sessions in respect of any ongoing medical condition. You accept that the Trainer has no medical qualifications and that it is your responsibility to obtain medical advice in respect of the Programme recommended by FSF before undertaking the Programme regime. FSF warrants to you that the Services will be provided using reasonable care and skill and, as far as reasonably possible, at the intervals and within the times agreed. Except in respect of death or personal injury caused by FSF negligence, for which FSF shall be fully liable, or as expressly provided in these Terms, FSF shall not be liable to you by reason of any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the Agreement, for any loss of profit or any indirect, special or consequential loss, damage, costs, expenses or other claims (whether caused by FSF negligence or that of FSF employees or agents or otherwise) which arise out of or in connection with the provision of the Services (including any delay in providing or failure to provide the Services). and FSF entire liability under or in connection with the Agreement shall not exceed the total amount of the Fee paid to Fit Strong Females by you under this Agreement. You accept that there are risks attached to participating in the Programme and Sessions. Except where caused by FSF negligence, FSF shall not be liable for injury sustained by you while participating in the Programme and Sessions. FSF shall not be liable to you or be deemed to be in breach of the Agreement by reason of any delay in performing, or any failure to perform, any of FSF obligations in relation to the Services, if the delay or failure was due to any cause beyond FSF reasonable control. .
The personal information that you provide to FSF is used to provide you with our Services. We may also use this information to contact you from time to time to notify of you of any changes to the Services and to request feedback on the quality of our Services. FSF will retain your personal information for a reasonable period only or for as long as we are required to do so by law. FSF will disclose your personal information to a bank or to a payment company for the purpose of setting up a transaction for payment of the Fee. You consent to FSF disclosing your comments and testimonials as well as videos, images and photographs taken of you during the Sessions for publicity and/or promotional purposes. In compliance with FSF obligations under the Data Protection Act 1998, FSF has security measures in place to protect your information from unauthorised access or unauthorised use and from accidental loss, destruction and damage. Please contact FSF if you would like further information on our security measures. You have a right to check the information that FSF holds about you and you are entitled to ask FSF to change, correct, update or remove any or all of that information. If you wish to do this, please contact FSF and we will make the necessary changes.